The second-hand marketplace Members Voice Anger Regarding Size Changes
Vinted users have been reacting angrily following a change that caused products showing incorrect sizing.
The second-hand shopping app has revised its sizing categories for female and kids' apparel failing to inform all users about the change.
Digital Channels Response
Numerous buyers and vendors are posting online stating that platform listings now display an altered size classification compared to what was initially listed as a result of the reclassification.
The company said the updated approach better aligns with comparable marketplaces.
They have suggested members to review their products and manually change the size if necessary, resulting in member annoyance.
Size Classification Changes
Previously, the sizes had both a single numeric size and a letter, for instance S/8 or M/10.
The new system has a letter with a size spectrum for example S/UK 8-10.
In some cases, the sizing has been recategorised - such as a large size was formerly size 12 but currently displays as UK 16-18.
Member Stories
One content creator, who creates plus-size fashion videos, explained the modification "makes transactions more difficult".
"Rarely do manufacturers list XL as sizes 20-22," as the platform currently indicates.
A different member, located in Scotland, stated items she posted on Vinted with size 14 labels were displaying on the service as larger sizing 20-22.
"If buyers measuring 20-22 acquire them they're going to be very disappointed," she said.
Manual Updates
A different user, based in Derby, explained she became annoyed due to the update requiring manual adjustment the sizing for "all her products".
"For me this is particularly frustrating, because of my ongoing medical condition and selling on Vinted has been paramount after experiencing income reduction," she said.
Platform Context
The platform boasts over 100 million users, including 18 million in the UK.
It has emerged as a preferred choice versus similar marketplaces including eBay and Depop.
This is not the initial instance when a surprising modification to the app has proved unpopular: earlier, Vinted reversed a change concerning shipment methods due to shopper criticism.
